Support

Email Access

Below are some links and information to help you setup your email account(s).

Note: To access your email account settings login to your email account using Webmail (see below) and on the first page scroll down and click on the link titled 'Configure Mail Client'. Then scroll down a little to find the section titled 'Manual Settings'. These are your email account setting whether you're setting them up in Outlook, Mail, your cell phone, etc.

Outlook email setup overview

Outlook Express email setup overview

Apple Mail email setup overview

iPhone, iPad, or iPod email setup overview

Accessing your email account online through Webmail: To access your email account online, with any browser, 24/7/365, simply go to www.mydomainname.com/webmail (where the mydomainname.com is your domain name) and enter your user name (full email address) and email account password. Once you login click on the icon 'Roundcube' in the center of the page. Roundcube is a nice Webmail interface where you canview, create, reply, etc. email that are in your email account online. If you're using Outlook or Mail, etc. and fully downloading email from your account online you'll only be able to view the latest emails you've received since your last system download.


Spam Filtering

SPAMfighter has partnered up with Microsoft and Apple to build the strongest, safest, and most effective anti spam tool on the market. If you use Outlook, Outlook Express or Windows Mail and you want to get rid of spam, just install SPAMfighter. And if you use it at home, it's 100% FREE.
Click here for FREE download!


Anti-Virus Option

AVG Anti-Virus FREE Edition - trusted by 80 million users. Anti-virus and Anti-spyware protection for Windows and Apple systems available to download for free! NEW! LinkScanner® Active Surf-Shield checks web pages for threatsat the only time that matters – when you're about to click that link.
Click here for FREE download!


Website Statistics

To view your website statistics report go to your hosting accounts Control Panel by going to www.yourdomainname.com/cpanel (where yourdomainname.com is your actual domain name). Enter your user name and password to login. They scroll down to the section titled 'Metrics' and click on the icon named 'Webalizer'. You'll be able to few a general summary of your website statistics here or click on any particular month to view that months details. The statistics report provides you with valuable information regarding the activity and trends of your website traffic.


Below are definitions of some of the commonly used statistical terms that are in your statistics report.

Hits
A Hit is considered to be any request for data such as a web page, graphic file, CGI gateway or file. Each website will produce more or less hits based on how graphically designed or not the site might be. This number is most likely to be one of the highest ones. It is usually greater than the Page or Visits number as every single file whether graphical, scripting, etc. counts as a hit. Not very useful when analyzing how many people have visited your website.

Files
Files are similar to Hits although this number will be less than hits as one file may contain a number of elements such as graphics, etc. that count as multiple hits.

Pages
The total number of web page requests made on the website for a particular time period such as day, week, month or range within recorded website history. Each viewed web page counts as one page view. This number will often be less than the hits as one page may count as multiple hits because it may have a number or graphic files, etc. on it.
 
Visits
Individual visitors for any day, week, month or range within recorded website history. Visits are tracked per IP Address and must register at least one hit to a .htm, .html or .cgi web page to be counted. This is the best way to generally judge how many unique, individual viewers are visiting your website. This number will be less than page views as most visitors to your site will visit multiple web pages within your site.
 
Sites
The number of websites from which visitors have come to view your website, or download an individual file, as opposed to entering your website directly, i.e. your home page.

KBytes
This is the number of kilobytes sent for any day, week, month or range within recorded website history. The total movement of pages, images, files and CGI requests are counted.

Daily
Statistics
Will provide you with a graphical and numerical representation of your site activity for each given day in a particular month. Very useful information.
 
Hourly Statistics
Will provide you with a graphical and numerical representation of your average daily site activity for a particular month. Very useful information.
 
URL's
A breakdown of what website pages are being viewed and how much throughout a given month. Very useful information.

Entry Pages
The pages viewers most came to when they first entered your website.
 
Exit Pages
The pages viewers were on when they left your website.

Referrers
Other websites or search engines that have provided a link to your website that a viewer used. Very useful information.
 
Search Strings
Words or phrases people used to search for a website like yours. Very useful information.

Agents
System and browser type information of the users visiting your website.
 
Usage by Country
This feature is not available at this time.